ALTERNATIVE DISPUTE RESOLUTION
Resolve Disputes with a Clear Path Forward.
HLS Puerto Rico provides mediation and arbitration services designed to help individuals, businesses, and organizations address disputes through structured alternative dispute resolution.
MEDIATION
Mediation
Mediation is a confidential process in which a neutral mediator helps the parties communicate, identify the issues in dispute, explore possible solutions, and work toward a voluntary agreement. The mediator does not decide the case. The parties remain in control of the outcome.
ARBITRATION
Arbitration
Arbitration is a structured dispute resolution process in which the parties present their positions and evidence to a neutral arbitrator. Depending on the agreement between the parties and the applicable rules, the arbitrator may issue a binding or non-binding decision.
Matters We May Assist With
Business Disputes
Disputes between business partners, co-owners, or between a business and another party.
Contract Disputes
Disagreements arising from the terms, performance, or breach of a contract.
Employment & Workplace Disputes
Workplace conflicts, employment agreement disputes, and related matters.
Payment Disputes
Disputes involving unpaid invoices, fees, or compensation.
Service-Provider Disputes
Disagreements between service providers and clients over scope, quality, or payment.
Commercial Disputes
Disputes arising from commercial transactions, vendor relationships, or business operations.
Organizational Disputes
Internal disputes within organizations, nonprofits, or associations.
Other ADR Matters
Other matters appropriate for alternative dispute resolution, subject to review.
Acceptance of a matter is subject to conflict review, applicable law, jurisdiction, the agreement of the parties when required, and HLS Puerto Rico's determination that the matter is appropriate for mediation or arbitration.
ADR INQUIRY
Tell Us About Your Dispute
Provide a brief description of the situation. This information allows our team to conduct an initial review and determine the appropriate next step.